COLOMBO- SriLankan Airlines (UL) has initiated an extensive recruitment campaign to strengthen its cabin crew workforce, attracting nearly 12,000 applications following a public announcement.
The national carrier launched this initiative to support its expansion strategy in response to increasing passenger numbers and growth opportunities in emerging markets.
Photo: By Oliver Holzbauer, CC BY-SA 2.0 | Wikimedia CommonsSriLankan Cabin Crew Selection
The airline has invited shortlisted candidates to participate in the next phase of the selection process. This is scheduled for May 20-23, 2025, at the Bandaranaike Memorial International Conference Hall (BMICH) in Colombo.
This centralised venue provides the necessary infrastructure for processing the large number of qualified applicants efficiently.
Photo- Sri Lankan AirlinesMulti-stage Assessment
Candidates face a comprehensive evaluation process designed to identify the most suitable individuals for cabin crew positions.
The assessment begins with thorough document verification to confirm that applicants meet all basic requirements. This is followed by an image and presentation evaluation. This will assess candidates’ ability to project the professional appearance required for customer-facing roles.
Applicants who successfully progress through these initial stages then participate in aptitude interviews conducted by expert panels. Each candidate must complete each assessment stage to advance to the next phase of consideration. The structured approach ensures consistent evaluation across all applicants.
Final Selection
Those who successfully navigate all preliminary rounds will proceed to final interviews at SriLankan Airlines’ headquarters in Katunayake.
This final stage determines which candidates will receive offers to join the airline’s cabin crew team. The headquarters location allows candidates to experience the airline’s operational environment firsthand.
Photo- SriLankan Airlines (YouTube)Major Recruitment Initiative
Susan Jacob, Group Head of Human Resources at SriLankan Airlines (UL), emphasised the qualities sought in successful candidates: “We are looking for individuals who reflect the spirit of Sri Lanka and are passionate about delivering world-class service. Our transparent, rigorous process ensures fairness while helping us identify those who truly have the aptitude and attitude required for the role.”
The selection methodology balances technical requirements with personality attributes, recognising that cabin crew members serve as ambassadors for both the airline and Sri Lanka as a destination.
Photo- SriLankan AirlinesImpact on the Economy
Ravi Samarasinghe, Senior Manager of Cabin Services, highlighted the broader significance of this recruitment effort: “Bringing in new cabin crew is essential not only for achieving our strategic goals but also for supporting the country’s growing tourism sector.”
“Fresh talent strengthens operations and contributes to the national economy.”
Ravi Samarasinghe, Senior Manager of Cabin Services, SriLankan Airlines
The recruitment drive represents one of the largest hiring initiatives by Sri Lanka’s national carrier in recent years, reflecting optimism about aviation recovery and tourism development.
By expanding its cabin crew team, SriLankan Airlines (UL) aims to enhance service delivery while supporting the country’s reputation as a premier travel destination.
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SriLankan Airlines Cabin Crew Operating 12-hour+ Flights without Rest Seats
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