American Airlines может прекратить подавать хлеб с маслом на дальнемагистральных рейсах

dailyblitz.de 5 часы назад

FORT WORTH- American Airlines (AA) may soon stop offering bread and butter on long-haul flights as it prepares for the upcoming launch of its new Airbus A321XLR aircraft. Ahead of service entry, the airline is trialing this change on wide-body flights between Boston (BOS), Charlotte (CLT), and Raleigh (RDU) to London Heathrow (LHR).

Although this move may seem like cost-cutting, American Airlines cites limited galley space on the A321XLR as the primary reason. The trial will help gauge passenger reaction before a final decision is made.

Photo: Cado Photo

American Airlines Bread and Butter on Flights

American Airlines has ordered 50 Airbus A321XLR aircraft, which are expected to begin operating within the next year. These long-range, single-aisle jets open up new market opportunities for the carrier but introduce operational compromises, especially concerning in-flight services.

The A321XLR is a narrow-body jet optimized for transatlantic and other extended routes. However, due to space constraints in the galley, American Airlines is rethinking its meal service logistics, JonNYC flagged.

Bread and butter — a standard part of the airline meal tray — may be eliminated from both economy and premium economy cabins.

AA: So the A321XLR is obviously not going to have as much space as a widebody.Some amenities are going to suffer. AA is testing getting rid of bread and butter in coach and premium economy, on widebody flights from CLT/BOS/RDU to LHR to see what that does for the footprint vs the customer experience

— JonNYC (@xjonnyc.bsky.social) 2025-05-07T22:02:00.115Z

To assess potential customer reaction, the airline is currently testing this change on comparable long-haul routes using its existing wide-body aircraft.

These flights depart from Boston (BOS), Charlotte (CLT), and Raleigh (RDU), with London Heathrow (LHR) as the primary destination.

Based on survey feedback and overall passenger response, American will determine whether to implement this adjustment fleetwide.

American Airlines Dallas Hub. Photo: American Airlines

Passenger Feedback

Passenger surveys play a vital role in shaping in-flight offerings. American Airlines closely monitors net promoter scores (NPS) and uses customer feedback to make informed decisions.

While galley limitations are valid, the airline recognizes the importance of maintaining passenger satisfaction, particularly in premium cabins where expectations are higher.

If survey responses indicate strong dissatisfaction, the airline may reconsider or shift cuts to less noticeable areas of service.

Passengers are encouraged to complete post-flight surveys, whether to express appreciation for service elements or to voice concerns. These inputs directly impact future offerings.

The A321XLR’s ability to serve long-haul destinations with fewer passengers provides economic and network flexibility. However, accommodating full meal services on a narrow-body aircraft challenges traditional expectations.

American’s decision to test the removal of bread and butter stems from the limited space rather than cost-reduction efforts.

This development underscores the balancing act airlines face when adopting new aircraft technologies — improving route efficiency while preserving onboard service quality.

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The post American Airlines May Stop Serving Bread and Butter on Long-Haul Flights appeared first on Aviation A2Z.

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