Delta Business Class Passenger Sustains Injury on New York Flight

ATLANTA- Savannah Gowarty, star of Netflix’s Owning Manhattan, experienced an unexpected mid-air mishap while flying with Delta Air Lines (DL) on a transatlantic journey from Lisbon Airport (LIS) to New York JFK Airport (JFK).

During the 9-hour Delta One Suite flight, the realtor sustained a chipped tooth in a bizarre incident involving the suite’s center divider.

According to reports, the divider’s electric mechanism allegedly moved upward on its own while she was leaning toward her seatmate, resulting in the injury.

Photo: Delta

Delta Passenger Injury on New York Flight

The unusual incident occurred in Delta’s flagship Delta One Suite, a Business Class product known for its privacy doors and electronic partitions.

While the exact cause of the malfunction remains unclear, Savannah claims the airline temporarily disabled similar dividers across its fleet pending an internal review.

Delta Air Lines has stated that its suite doors and partitions remain fully operational, but safety checks are being conducted as a precaution.

According to PYOK, the airline has apologized to the passenger and covered her emergency dental treatment.

Savannah, recognized for her appearance in Owning Manhattan and her career as a luxury realtor, documented the event on TikTok, where her video has amassed over 2 million views.

Savannah Gowarty gained popularity as a new real estate agent on Owning Manhattan’s first season, working at SERHANT. Fans appreciated her fresh approach in the competitive luxury market.

The show was renewed for a second season, but Gowarty will not return, as she now works for Compass.

Recently, she posted Instagram photos from Northern Italy and Portugal, noting the return flight proved most eventful.

She praised Delta’s response, emphasizing that the crew took excellent care of her during and after the incident.

The video, accompanied by the familiar Jet2 Holidays commercial music, sparked widespread discussion about premium cabin safety features. Her calm demeanor and lack of criticism toward the airline contrasted with many viral in-flight complaint videos.

Photo: Clément Alloing

Previous Viral Travel Incidents

This is not Savannah’s first airline-related viral moment. In 2024, she posted footage from a JetBlue Airways (B6) flight where condensation mist filled the cabin during boarding in a humid climate.

While she initially described the experience as “raining inside,” JetBlue clarified the mist was a normal occurrence and unrelated to any cabin leak, noting that passengers were wet from heavy rainfall outside.

Photo: Cado Photo

Similar Incident

JetBlue Airways (B6) is facing a federal lawsuit after a passenger claimed she fractured a tooth on an allegedly “dangerously cold” ice cream sandwich during a transatlantic flight.

Karla Quinonez filed the case on October 22, 2024, alleging the airline’s negligence in serving and failing to warn about the frozen dessert’s condition. The incident occurred on JetBlue flight B61907 from New York John F. Kennedy International Airport (JFK) to Paris Charles de Gaulle Airport (CDG) on August 20, 2024.

Court filings state Quinonez was served a Nightingale Ice Cream Company “chomp size” strawberry shortcake ice cream sandwich during the flight.

According to her complaint, the dessert’s extreme hardness caused a root fracture to her upper left lateral incisor, identified as tooth number 10 in dental terms.

She sought medical treatment immediately upon arrival in Paris, undergoing an emergency extraction. This was followed by an implant procedure and ongoing dental care in the United States. The lawsuit claims the injury caused significant pain, emotional distress, and continued medical expenses.

The legal action accuses JetBlue of failing to ensure food was served at a safe temperature and of neglecting to warn passengers about the dessert’s frozen state. The complaint argues that proper handling or communication could have prevented the incident entirely.

JetBlue’s Potential Liability

Food safety during airline catering is regulated under strict guidelines, but enforcement varies between domestic and international operations.

In this case, the plaintiff’s attorneys argue JetBlue had a duty of care to serve food in a condition safe for consumption. They assert the ice cream sandwich was not only overly frozen but also presented an obvious hazard when consumed without warning.

If proven, such claims could set a precedent for airline liability in non-allergenic food-related injuries, an area less frequently litigated than issues involving contamination or allergens.

The case could also raise questions about airline catering contracts and how much responsibility carriers bear for third-party-supplied food items.

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