Delta Passenger Tries to Open Door, Flight Makes Emergency Landing

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CEDAR RAPIDS— A Delta Connection (DL) flight operated by SkyWest Airlines (OO) made an emergency landing at Eastern Iowa Airport (CID) after a passenger tried to open an emergency exit mid-flight on July 17, 2025. The aircraft was en route from Omaha (OMA) to Detroit (DTW) when the incident occurred around 7 p.m. local time.

The Federal Aviation Administration (FAA) confirmed that the passenger also got into a physical altercation with a flight attendant, prompting the pilot to divert and land safely in Cedar Rapids. No injuries were reported, and the suspect was restrained upon landing.

Photo: By Aero Icarus from Zürich, Switzerland – Delta Connection Canadair CRJ700; N603QX@SLC;09.10.2011/621ds, CC BY-SA 2.0, https://commons.wikimedia.org/w/index.php?curid=26713188

Delta Passenger Tries to Open Door

Delta Connection flight 3612, a regional jet operated by SkyWest Airlines, was cruising between Omaha’s Eppley Airfield (OMA) and Detroit Metropolitan Airport (DTW) when the passenger attempted to forcibly open an emergency exit.

According to air traffic recordings from LiveATC.net, the pilot urgently informed the control tower at Eastern Iowa Airport (CID) about the unfolding situation, describing a physical confrontation on board.

Despite the alarming attempt, the passenger was unsuccessful in opening the door, which is structurally impossible at cruising altitude due to cabin pressurization.

The pilot made the decision to divert, ensuring the aircraft landed safely without incident. After the plane reached the gate, law enforcement boarded and escorted the restrained passenger off the aircraft.

FAA reported:

SkyWest Airlines Flight 3612 landed safely at Eastern Iowa Airport in Cedar Rapids, Iowa, around 7 p.m. local time on Thursday, July 17, after the crew reported a passenger disturbance. The flight departed Eppley Airfield in Omaha, Nebraska, and was headed to Detroit Metro Airport in Michigan.”

FAA

Photo: By Adam Moreira (AEMoreira042281) – Own work, CC BY-SA 4.0, https://commons.wikimedia.org/w/index.php?curid=79968541

Airline and FAA Response to Unruly Passenger

SkyWest Airlines issued a firm statement underscoring its zero-tolerance policy towards disruptive behavior, emphasizing that the safety of passengers and crew remains the airline’s highest priority.

The FAA has also been stringent in addressing in-flight disturbances, with data indicating more than 870 reports of unruly passengers across the U.S. so far this year.

Penalties for such behavior can be severe, including substantial fines, imprisonment, and potential travel bans. The FAA continues to enforce strict consequences in collaboration with airlines and law enforcement to maintain order and safety in the skies.

Rising Trend of In-Flight Disruptions

Unruly passenger incidents have become a recurring challenge for airlines post-pandemic. Factors such as alcohol consumption, personal disputes, and mental health issues are frequently cited contributors.

The FAA’s aggressive enforcement strategy is designed to deter such actions through publicized penalties and swift legal consequences.

Industry experts and aviation authorities advocate for continued crew training, enhanced reporting systems, and public awareness campaigns to effectively mitigate these risks.

Photo: Jeffrey S.S | Pexels

Similar Incident

A 30-year-old passenger aboard Southwest Airlines (WN) flight WN3239 assaulted crew members and tried to open an emergency exit at 32,000 feet during a journey from Nashville (BNA) to Phoenix (PHX).

The incident on May 22, 2025, forced the flight to divert to Oklahoma City (OKC), where the passenger, Jendaya Kashar Brennan, was detained by federal authorities, as per federal court filings.

Violent Disruption Forces Diversion to Oklahoma City

Southwest Airlines flight WN3239 departed from Nashville International Airport (BNA) bound for Phoenix Sky Harbor International Airport (PHX) when the disturbance occurred.

According to court documents from the Western District of Oklahoma, Brennan attempted to forcibly open an emergency exit mid-flight, jeopardizing the safety of all on board.

At cruising altitude, Brennan informed flight attendants of her intention to exit the aircraft midair. Crew members stationed near the rear galley immediately intervened, physically blocking access to the emergency exit while ordering her to sit down. Brennan defied instructions, lunging for the door handle while shouting in both English and Spanish.

Her aggressive behavior escalated when she resisted physically, kicking, spitting, and grabbing a flight attendant’s neck lanyard in an attempt to drag her to the floor.

Multiple passengers, including two retired correctional officers, assisted the crew in restraining Brennan. Despite being placed in handcuffs, she managed to break free from one set of restraints and continued to resist.

A flight attendant contacted the cockpit, prompting the pilots to divert the aircraft to Will Rogers World Airport (OKC).

Upon landing, law enforcement boarded the plane and took Brennan into custody. She was informed of her Miranda rights and reportedly admitted to attacking the crew because they stopped her from opening the exit.

Photo: Aero Icarus | Flickr

Federal Charges and Potential Penalties

The FBI has charged Brennan with interference with flight crew members, a serious federal offense. If convicted, she faces up to 20 years in prison and a fine of up to $250,000.

The case, listed as United States of America v. Brennan, is proceeding in the Western District of Oklahoma. Brennan, an Ohio resident, remains in federal detention awaiting further court hearings.

Southwest Airlines (WN), headquartered in Dallas, has not issued any further public statements regarding the incident but is fully cooperating with ongoing investigations.

Aviation Safety and Legal Ramifications

Incidents of unruly passenger behavior have been on the rise, posing significant safety threats to crew and passengers alike.

Assaulting flight attendants and attempting to breach aircraft exits at cruising altitude are considered severe violations under U.S. federal law.

The Federal Aviation Administration (FAA) enforces a strict zero-tolerance policy against such disruptions, which can lead not only to criminal charges but also permanent bans from airlines and civil penalties.

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